Terms of service
Effective Date:
JANUARY 1st, 2026
Welcome to CertPrep USA. These Terms of Service govern your use of our website, products, services, digital downloads, and related content.
By accessing our website or purchasing from CertPrep USA, you agree to these Terms of Service. If you do not agree, do not use this website or purchase our products.
Business Overview
CertPrep USA provides independent digital exam preparation materials for U.S. licensing exams, contractor exams, and national certification exams.
Our products are digital PDF practice exam packages that may include multiple-choice questions, answers, answer sheets, study content, and related exam preparation materials.
Digital Products
All products sold by CertPrep USA are digital products unless otherwise stated.
You understand and agree that:
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Products are delivered electronically
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No physical product is shipped
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Files are generally provided in PDF format
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Access may be provided after checkout
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Digital products cannot be physically returned
Product Descriptions
We aim to describe our products clearly and accurately. However, exam requirements, laws, codes, candidate bulletins, and testing outlines may change.
Customers are responsible for verifying current official exam requirements with the appropriate licensing board, government agency, testing provider, or certification organization before purchasing and before testing.
Independent Study Material
CertPrep USA products are independent study resources only.
Our products are not:
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Official exams
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Official exam questions
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Official answer keys
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Licensing applications
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Certification applications
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Government-approved training
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OSHA-authorized training
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Board-approved continuing education, unless explicitly stated
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Substitutes for official code books or required manuals
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Guarantees of passing an exam
No Official Affiliation
CertPrep USA is not affiliated with, endorsed by, sponsored by, or approved by any state licensing board, government agency, testing provider, or certification organization.
This includes, but is not limited to:
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OSHA
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EPA
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ASE
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AWS
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NCCCO/CCO
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NICET
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NABCEP
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ICC
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PSI
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Pearson VUE
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Prometric
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CSLB
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DBPR
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TDLR
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State licensing boards
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Contractor licensing boards
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Electrical boards
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Plumbing boards
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HVAC boards
Any third-party names, exam names, certification names, acronyms, or trademarks are used only to identify the exam category or field of study.
No Pass Guarantee
CertPrep USA does not guarantee that you will pass any exam, receive a license, receive a certification, obtain employment, increase income, or meet any legal or licensing requirement.
Your results depend on your own preparation, knowledge, experience, exam version, official requirements, and performance.
Personal Use License
When you purchase a CertPrep USA product, you receive a limited, non-exclusive, non-transferable license to use the purchased material for your personal study only.
You may not:
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Resell the materials
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Share the materials
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Upload the materials online
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Copy the materials for others
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Distribute the materials to classmates, employees, coworkers, or groups
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Use the materials in a classroom or training program without written permission
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Create derivative products
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Use the materials to build a competing product
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Remove copyright notices or branding
Intellectual Property
All CertPrep USA content, including PDF files, product descriptions, images, branding, layouts, questions, answers, text, graphics, and digital materials, is owned by or licensed to CertPrep USA and protected by intellectual property laws.
Unauthorized copying, sharing, reproduction, resale, or distribution is strictly prohibited.
Account and Order Information
You agree to provide accurate information during checkout, including your name, email address, and payment information.
CertPrep USA is not responsible for delivery issues caused by incorrect email addresses, spam filtering, blocked emails, or customer device issues.
Payment
All prices are displayed in the currency shown at checkout.
Payment must be completed before access to digital products is provided.
We may use third-party payment processors such as Shopify Payments, PayPal, Shop Pay, credit card processors, or other secure checkout providers.
Refunds
Refunds are governed by our Refund Policy.
Because our products are digital downloads, all sales are final once files have been accessed, downloaded, emailed, or made available.
Customer Support
We aim to provide helpful support for order and download-related issues. Support does not include tutoring, exam registration, official licensing advice, legal advice, code interpretation, or representation before licensing boards.
Accuracy and Updates
We aim to provide useful exam preparation materials, but we do not guarantee that all content will match your specific exam version, current official exam outline, local code requirements, or licensing board requirements.
Exam requirements and testing content may change at any time.
Prohibited Uses
You agree not to use our website or products for:
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Illegal activity
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Fraud
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Copyright infringement
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Unauthorized distribution
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Creating competing exam prep products
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Misrepresenting CertPrep USA materials as official materials
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Attempting to bypass digital download protections
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Interfering with website security or functionality
Limitation of Liability
To the fullest extent permitted by law, CertPrep USA is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Our total liability for any claim related to a product shall not exceed the amount you paid for that product.
No Professional or Legal Advice
Nothing on this website should be considered legal, professional, licensing, employment, or regulatory advice.
You are responsible for checking official licensing requirements, exam eligibility, approved references, code editions, and candidate bulletins with the appropriate official organization.
Changes to Products or Website
We may update, modify, remove, or discontinue products, pricing, website content, or services at any time without notice.
Governing Law
These Terms are governed by the laws of [insert governing jurisdiction], without regard to conflict-of-law principles.
Contact Information
Questions about these Terms may be sent to:
Legal Business Name:
[legal business name]
Business Address:
[business address, if applicable]
