Download Email Not Received?

If you do not see your download email shortly after checkout, check:

• Spam folder
• Junk folder
• Promotions folder
• The email address used at checkout

If you still cannot find your files, contact us at [support@certprepusa.com].

Download Access Issues

If your download link does not work, if the file will not open, or if you believe something is missing, contact us with your order number and we will help troubleshoot the issue.

Important Usage Rules

Your purchase is for personal study use only. You may not:

• Share the files
• Resell the files
• Upload the files online
• Distribute the files to others
• Copy the files for a class, company, or group
• Use the materials to create competing products

Digital Delivery and Refunds

Because access is provided digitally after purchase, all sales are final once files have been accessed, downloaded, emailed, or made available. Please review the Refund Policy before purchasing.